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System of Tickets


This it is a system of consultation in off - line (that is to say that is not realised in real time) consists of completing the SUPPORT form that is in the site, entering to the item “Help Desk?. It is important that it is realised of possible the most detailed and specific way. Of this form we will be able to solve his disadvantage or its restlessness of efficient way but and in a brief time interval). Priority (the supports have a time of 24 hours to solve since the disadvantage arrives the consultation, following the type of consultation and the urgency that this supposes. In any case, the answer always will arrive in a much smaller time).

Once generated the ticket You will count on a number of You go for his pursuit. 


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YOU GO of the article: 3
Category: Knowledgebase
Added date: 2015-12-12 09:53: 04
Sight: 372
Classification (Votes): score of article 3.2/5.0 (50)

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