Knowledge base
RecoverEmail > Table of aid > Base de Conocimientos

To look for aid:

How to use the different systems from consultation in case of doubts or difficulties? Some considerations around these systems.


First of all, it is possible to emphasize that in case of appearing him some restlessness, or disadvantage, can use anyone of these routes to communicate with us.

The form that chooses to do it is absolutely according to its convenience and it does not have to do necessarily with the type of consultation that is realised.

Thus, in any case, if the consultation or disadvantage that considers exceeds the time average for a telephone communication, because an analysis to solve it is necessary, will resort in such situation to the system of tickets, and it will be continued the consultation of that way, so that the same can be concluded, be solved or be responded to the possible brevity. 

It was useful east article? if/no
Related articles System of Tickets
Details of the article
YOU GO of the article: 1
Category: Knowledgebase
Added date: 2015-12-12 09:51: 43
Sight: 364
Classification (Votes): score of article 3.2/5.0 (50)

To return

Powered by Help Desk Software HESK, brought to you by SysAid